呼叫中心智能路由的應(yīng)用

呼叫中心在國內(nèi)歷經(jīng)十幾年的發(fā)展，技術(shù)不斷成熟。同時(shí)，企業(yè)對(duì)呼叫中心的認(rèn)知和需求也愈加成熟和普及，到目前為止，中小企業(yè)對(duì)呼叫中心的不同程度使用的普及率也有了較大幅度的提升。
The call center has been developing in China for more than ten years, and the technology has been mature. At the same time, the awareness and demand of the call center are becoming more mature and popular. So far, the popularity of the call center in different degrees has also been greatly improved.
有近幾十萬家企業(yè)，以不同形式應(yīng)用呼叫中心服務(wù)于客戶或進(jìn)行營銷等工作。而呼叫中心從十年前的昂貴成本中心到今天普及到中小企業(yè)的簡(jiǎn)單易用的通信管理工具，它的普及，與呼叫中心的托管式服務(wù)或呼叫中心電信運(yùn)營模式息息相關(guān)。
There are nearly tens of thousands of enterprises, using different forms of call center to serve customers or marketing work. The call center, from the expensive cost center ten years ago to today's small and medium-sized enterprise communication management tools, its popularity, and the call center hosting service or call center telecom operation mode is closely related.

托管運(yùn)營模式的誕生和普及，使得中小企業(yè)群體能夠快速零成本擁有呼叫中心，使用中付費(fèi)的服務(wù)方式使得中小企業(yè)降低了投入風(fēng)險(xiǎn)，同時(shí)也讓運(yùn)營服務(wù)商能夠在快速擴(kuò)大客戶規(guī)模的規(guī)?；?wù)中共享資源、提高投資利用價(jià)值進(jìn)而找到了盈利模式。
Managed operation mode of birth and popularity, the group of small and medium-sized enterprises can quickly zero cost has a call center, the use of paid service makes the small and medium enterprises to reduce investment risk, but also allow operators to scale services in the rapid expansion of the scale of customers in the sharing of investment value in use and then find a profit model to improve the resources and.
無論模式的創(chuàng)新還是技術(shù)的創(chuàng)新，想得到市場(chǎng)的認(rèn)可、客戶的認(rèn)可，根本所在還是要踏踏實(shí)實(shí)做客戶需要的東西，概念的創(chuàng)新能夠贏得短暫的關(guān)注，而若想贏得客戶的信賴需要的是站在客戶的角度為其提供他所需要的東西，同時(shí)竭盡所能，做好它，長(zhǎng)久地做好它，長(zhǎng)久持續(xù)的專注打造的，才能夠給客戶帶來真正的價(jià)值。
No matter the innovation or technology innovation mode, want to get recognition, customer market recognition, fundamental or to get customers need to do things, the concept of innovation to win the short notice, but if you want to win the trust of customers need is to stand in the customer's angle to provide what he needs, at the same time as the to do it, do it for a long time, lasting attention to create a professional, can bring real value to the customer.
如有需要，歡迎新老客戶前來選購！我們本著質(zhì)優(yōu)價(jià)廉的宗旨來為您提供產(chǎn)品和服務(wù)。真誠期待與您合作！
If necessary, welcome new and old customers to come to buy! We are in line with the purpose of quality and cheap to provide you with products and services. Sincerely look forward to working with you!